Frequently asked questions

Book a free 30-minute strategy call. We’ll audit where you are, understand where you want to go, and send a clear proposal with scope, timeline and price. If we’re not a fit, we’ll tell you honestly.

No. All plans are month-to-month. You can pause, scale or cancel with 14 days’ notice. We’d rather earn your business every single month than trap you in a contract.

Most projects kick off within 1–2 weeks of signing. We onboard a limited number of new clients each month to keep quality high, so early booking is recommended.

You do, 100%. All final files, domains, ad accounts, analytics and passwords belong to you from day one. If we ever part ways, everything is handed over cleanly.

Business websites typically go live in 2–4 weeks. E-commerce stores take 4–8 weeks depending on features like payments, inventory and custom functionality. You’ll get a milestone-based timeline upfront.

Always. Every site we build is mobile-first, optimised for Core Web Vitals, and typically scores 90+ on PageSpeed. Speed is a ranking factor and a conversion factor — we don’t compromise on it.

Yes. We’ll audit your current site, keep what works, and rebuild the rest — usually without losing your SEO rankings. Redesigns are often faster and cheaper than a full new build.

Every project includes structured revision rounds (typically 2–3 per deliverable). Because we nail down strategy and references before design, most clients need far fewer.

You pay Facebook and Google directly. We never touch your ad budget — you pay us only for strategy, creative and management. This keeps everything transparent and protects your spend.

For most businesses we recommend starting with $300–$1,000/month in ad spend depending on your product price and margins. On the free call we’ll help you model a sensible starting budget.

Meta campaigns usually need 1–2 weeks to exit the learning phase, then we scale what works. Google Ads can generate leads within days. We share a 30-day optimisation roadmap for every new account.

SEO compounds. Most clients see meaningful ranking movement in 2–3 months and strong returns within 4–6 months. We give honest forecasts upfront and never promise overnight #1 rankings.

Yes — design, copy, video and landing pages are all produced in-house. That’s the key advantage of a full-service team: the creative and the media buying are built to work together.

Website projects are typically 50% to start and 50% on delivery. Monthly plans are billed at the start of each month via bank transfer, bKash or international payment. Invoices are always itemised.

Every website includes 90 days of free bug fixes and support. On monthly plans you get a dedicated account manager, a shared chat channel and a defined response-time SLA.

Absolutely. Around 40% of our clients are international. We communicate in English, work across time zones and have experience with US, UK, Middle East and Australian markets.